Our quality promise
In order to ensure we deliver the highest quality instruction to our customers we make the following commitments:
- We only employ qualified instructors
- We do not charge if lessons do not operate (due to snow and weather conditions)
- We operate with a maximum of 10 in a ski class and 8 in a snowboard class, as we feel this is a safe and professional maximum (however classes usually go out with less than this)
- We recognise that young children and adults learn in different ways, and therefore aim to operate separate adult and childrens group lessons (sometimes not possible when quiet)
In order to deliver the highest quality service we can we ensure that we exceed the high standards of teaching and customer service as laid down by the BASI Kitemark scheme, the only quality assurance scheme for ski and snowboard schools, and we are inspected on an annual basis to ensure this. We also meet the quality and environmental standards for use of the Cairngorms Brand and are associate members of Snowsport Scotland.



We are proud to be supported by our sponsors (and friends!):
Helly Hansen: This Norwegian sportswear company manufactures highly technical winter wear. We use the Elevate jacket and pants, Granite fleece and Ekolab underwear for our uniforms. We also work closely with them, providing feedback in order to improve the product they offer. Their full range of clothing can be seen on www.hellyhansen.com.
Volkl:This German equipment manufacturer produces the best performing ski and snowboard kit we have ever seen, and a majority of our instructors are on their kit. The equipment copes effectively with all the conditions we experience on Cairngorm. As well as Volkl skis and snowboards they are also part of the MTV group which manufactures Tecnica ski boots and Marker bindings, which we also use. Their full range of equipment can be seen on www.volkl.com.